1.Q:Are you a factory or trading company? 
   A:We are a factory with excellent price-performance ratio of items.

       The larger your order quantity is, lower the unit price will be.

2.Q:What information should I provide for making my own boxes?
   A:Tell us the styles or forms,material,dimension,surface process,printing requirement,and quantity of your boxes.

3.Q:Can you help with the design?
   A:Yes,we have professional designers offering free designing service.

       If you can provide artwork or pictures,please send them to us in the following formats:cdr,eps,jpg,ai,psd,pdf.

4.Q:What is the MOQ of wooden boxes?
   A:MOQ of wooden boxes is 100 pieces.

      The larger the quantity is, the competitive the unit price will be.

5.Q:When can I get the quotation?
   A:We will quote you within 24 hours after receiving related information of how to make your boxes.

6.Q:Shall I need to prove the brand/logo ownership and offer the certificate of authorization?
   A:Yes, and we make your items after receiving the certificate of ownership and authorization.

7.Q:Can I get a sample,is that for free?
   A:Samples in stock can be sent to you directly after you pay the freight. Only printing fee and
       mould charge you need to pay for in making samples.

8.Q:How long can I get the sample?
   A:After we receive the relevant expenses,samples will be ready and sent to you via express in 3-10 workdays.

9.Q:What about the lead time for bulk production?
   A:It depends on the order quantity and the production season.
10.Q:What payment methods do you accept?
     A:We support T/T,Paypal,Western Union and L/C and so far.

Online Service:

We can talk on trade manager, E-mail, Skype, Phone, and so on.

Customer Service:

We accept OEM, with your own design, brand and label.

Sample Service:

We will send some samples for free, but some not 

Pre-sale Service:

We will answer everything for you in time, try our best to meet your need. 

In-sale service:

We will pack the goods carefully and take pictures before sending. And track the transport position for you.

After-sale service:

Even you received our products; you can also get our help with 100% heart. 

We will teach you how to use and maintain some new products; you can ask us when you have questions at any time.